Queen K FAQs | Lampshades, Cushions & Home Décor Help

Need some more info before ordering? Look below to see if we can answer your questions.

Where are my orders made?

All products are handcrafted in Sydney Australia

How long will it take to make my lampshade?

Please allow up to 10 business days for our Drum Lampshades (fringed or unfringed) to be handmade for you. We attempt to keep the cushions in stock but if not please allow 5 business days for them to be made for you.

How are orders shipped?

Orders are shipped in Australia either by courier or Australia post depending on your location.   We will send you tracking once shipped. We reserve the right to send your shipment via another courier depending on your location. International orders are shipped via Australia Post or as otherwise discussed with Queen K. 

Our lampshades are delicate so we take a lot of care to package and ship them in custom made double walled boxes .  We rarely have an issue but if your box does happen to get crushed in transit please contact us as soon as possible to discuss what can be done. 

Do you ship internationally?

Yes we ship internationally. We ship via Australia Post. Courier shipping can be organised on request. If your country is not available please contact us . 

What fittings do your lampshades have?

Our drum lampshades have a Euro fitting of 42mm with a reducer to fit a standard Australian 28mm lamp. This means that they can be used with the larger Edison screw bulbs or the smaller B22 bayonet bulbs. Most Australian and European lamps will use these fittings. The fitting is recessed 2 inches from the bottom of the shade. If you are in the US or Canada please see section below. 

 USA and Canada residents- Most Table and Floor lamps here use a harp system. If you have a lamp with a harp and a finial at the top please choose HARP lamp when checking out. These fittings are standard 1/2 inch hole and 1/2 inch recessed from the top of the shade. Some USA lamps have an UNO fitting or Ikea uses the Euro fitting. The fitting on these is at the bottom of the shade and recessed 2 inches. Please choose Table or Floor Lamp if you have this type of fitting. If you are unsure please message us here

Lamp or Ceiling Shade?

Please choose the option of lamp or ceiling shade at the checkout and we will send you the correct shade/fitting. Note that Arc style table or floor amps use the ceiling fitting.